MBA (HRM and International Business)


Vivian is a well-established trainer, coach, consultant, and facilitator with 20 years experience in human resources and training and development in the Manufacturing, Banking and Insurance sectors. She specialises in organisational development, leadership and talent development, change and performance management and strategy enhancement. 


Vivian started her career in the Insurance Industry and worked her way up to be the Senior Human Resources Manager at Manulife. In that role she was responsible for the development of the HRM and training strategy, designing structured and systematic training for the field sales force and conducting leadership programmes to enhance mindset and behaviours of leaders. Later she joined HSBC as a certified internal trainer to design and deliver training programmes. She was instrumental in establishing the company-wide e-learning programmes. In 2003 she joined Taiwan Semiconductor Manufacturing Company (TSMC) and steered action learning projects in organisational change, strategic partnership, relationship management and performance development. 


During her 16 year corporate management experience with senior executives she established effective and practical HRM and training and development systems which achieved business results. As an internal trainer and consultant she has designed and delivered a wide range of training programmes in action learning, customer service, innovation, leadership, mentoring, performance management, personal effectiveness, and team building.  


Vivian holds an MBA in HRM from the Management College of the National Central University, Taiwan and an MBA in International Business from the Baruch College of the City University of New York.  Vivian is an accredited Global Career Development Facilitator (GCDF) and an IAF Certified Professional Facilitator (CPF).  She is also a certified practitioner of the following instruments and programmes:

MBTI Step I & II  


Neuro-Linguistic Programming 

ICF Associate Certified Coach (ACC)

WIAL Certified Action Learning Coach (CALC)

Certified Coach of Stakeholder Centered Coaching by Marshall Goldsmith

Certified Social and Emotional Intelligence Coach