Booking Form (Hong Kong)
Hong Kong
Managing Conflicts Using the TKI™
Venue:
HKGCC Chamber Theatre, 22/F United Centre, Admiralty, Hong Kong
Date:
28/05/18
Time:
9:00 - 17:00
Facilitator:
Mr. Cameron Nott
Language:
English
Fees:
HK$500
Detail:

Managing conflicts is simply a matter of expanding skill sets and choosing the most effective behaviours for a particular situation. In this workshop, Cameron Nott, Managing Director of CPP and a registered Psychologist will use the TKI™, a Harvard win-win model for negotiation to demonstrate how your knowledge of the model enables you to become a successful negotiator, a persuasive leader and an influential communicator in managing workplace conflicts effectively.

 

Taking your TKI™ is at the heart of the workshop. Understanding your TKI™ results give you the chance to overcome the fear, anger and frustration which you are likely to feel in conflicts. The TKI™ measures the behavioural modes which people adopt in difficult situations. The 5 conflict-handling modes are:

  1. Competing
  2. Collaborating
  3. Compromising
  4. Avoiding
  5. Accommodating

 

Workshop Objectives

  • Understand the five conflict modes of the TKI™ model
  • Increase your awareness of your own and others’ conflict styles
  • Develop skills for assessing conflict situations and selecting appropriate strategies to handle them
  • Practice using different conflict modes
  • Create an action plan for developing more effective conflict resolution skills 

 

Who should attend

The seminar is suitable for:

  • Anyone in the workplace or non workplace environment who need to resolve a conflict
  • Department head and manager who need to have a difficult discussion with a subordinate or team member
  • Sales leaders and professionals who need to negotiate and win a sales deal 
  • Anyone who need to persuade and influence others when the stakes are high

 

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Booking 
Please make your booking now by faxing this form to (852) 2817 9159 or by email at daniel@mdshongkong.com. Or simply call Daniel Lee on (852) 2817 6807 for further details.

 

Payment
Banker's drafts or cheques in HK Dollars should be made payable to: "Management Development Services Ltd.” or Bank Deposit to our HSBC Account No. : 400-346532-838 
Please email or fax the receipt to our office after you deposit the money.

 

Cancellation
No refund for cancellations.

 

MDS Ltd. reserves the right to postpone a programme for any reason.