Coaching for Performance
This programme enables you to become a much better manager by using the coaching skills of asking questions, listening and engaging in dialogue. It is a level 1 programme for managers and supervisors who are new to coaching. The aim is to change your style from “telling” to “enquiring”. So you will practice giving feedback and blending this into a coaching discussion. You will use a “pull” style when you are encouraging committed and hardworking team members and a “push” style when you have to deal with poor performers. 

By the end of this programme you will be able to:

Understand the key role of coaching in performance management

Use questioning and listening skills for coaching

Structure coaching sessions for motivation, development and change

Empower people using a 3 step “pull” model for coaching

Understand motivation in the workplace and why people under perform

Use techniques for handling difficult situations

Use a “push” coaching model to handle unwilling team members

Recognise and adjust your coaching style for different people types

Coaching for Motivation
This programme enables you to get the best out of people by using coaching skills. It is a level 2 programme for managers with experience of coaching who want to build a more motivated, committed team. Coaching is the key for leaders in modern organisations where team members expect to be given discretion and autonomy to get on with their tasks. It is a great way of keeping team members on track and empowering them to achieve greater results. You will also learn how to lead a career discussion using the same technique, and realise the power of career coaching.

By the end of this programme you will be able to:

Understand the key role of coaching in modern leadership

Use questioning and listening skills to create a new leadership style

Empower people by helping them find their own solutions

Structure coaching sessions using a 3 stage model

Master techniques for overcoming difficulties in coaching

Build trust and commitment using coaching techniques

Plan coaching sessions carefully in order to keep sessions on track

Discover the power of career coaching to motivate and retain people

Coaching for Development 
This programme enables you to take leadership to a higher level by becoming a coach to your people. This is a level 3 programme for managers and senior managers who want to apply the skills used by executive coaches. Coaching for Development is about deeper discussions which encourage enquiry, and sometimes self exploration. This type of coaching moves beyond present operational issues to the strategic challenges facing the unit. It also creates new relationships with your team members and leads to a new leadership culture in the company. 

By the end of the programme, you will be able to:

Build respect and trust in relationships by asking and listening

Generate new ideas by instilling a spirit of enquiry and exploration

Build rapport with coachees by offering encouragement and support

Link personal development of your people with development of your unit

Apply the Seeking – Giving technique to promote a coaching dialogue

Structure coaching sessions using the GROW model

Help to create personal development plans for future growth

Empower people by using coaching as a delegating technique

Empowering and Inspiring Generation Y
This programme enables you to find the words, actions and relationships which will empower and inspire Generation Y team members. It introduces coaching as a critical skill in this process. You will learn how to help Gen Y team members find their own solutions and turn every event into an opportunity for personal and professional growth. This leads to higher levels of individual and team performance. The programme gives you the opportunity to study the latest research on Gen Y, understand their attitudes and create a workplace culture which inspires them. 

By the end of this programme your will be able to:

Understand Generation Y mindset and attitudes and the best way to engage them

Know when and how to use coaching and mentoring skills to support the development of Gen Y team members

Feel confident using the GROW model when engaging Gen Y in discussions

Use questioning and listening skills to gain buy-in and creative solutions

Create a framework which keeps Gen Y on track but with a sense of freedom

Use management development opportunities to “promote” early

Define the fine line between “buddy and boss” when building Gen Y relationships

Inspire Gen Y by including them in strategic and business planning

Coaching – Using the MBTI® Instrument 

This programme uses a personality profile which enables you to greatly raise your skills level as a coach. It is an MBTI® Application Programme.